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‎03-10-2023 06:05 AM

HP Recommended
Product: HP Color Laser MFP 179fwg
Operating System: Microsoft Windows 11

Every page I print has a "repeat shadow" on the page repeating what is printed elsewhere (see attached photo as example).

 

I have followed all the troubleshooting steps on the page "HP Color Laser 178, 179 Printers - Fixing Poor Print Quality" and it did not help. Any help or suggestions?

 

HP_Color_Laser_MFP_179_Sample.jpg

 

Category:
2 people had the same question
1 REPLY 1

‎03-15-2023 02:16 AM

HP Recommended

Dear HP Support:

 

I know you have a solution to this problem, but oddly, you are only willing to share it via private message, as seen in the ticket below:

 

https://h30434.www3.hp.com/t5/Printer-Ink-Cartridges-Print-Quality/Print-Repeat-Shadow-at-Bottom-of-...

 

What does one have to do in order to receive the super secret solution to this problem?

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