Print essues

[Moco20853]

Print with the following error:

The print show like the first 1/2 inch is ok, the following 1/4 inch is blank, the following 1/2 inch is ok, the following 1/4 inch is blank and all the same sequence until the end of page.

I change the Cartridges, I been running all test on Print and on Doctor Hp Print

after running clean cartridge heads still doing the same.

Help

[Kumar0307]

@Moco20853, Welcome to the HP Support Community!

I understand the print quality is not satisfactory.

Have you tried printing different documents and check if the issue persists?

Try making a standalone copy in black and color from the flatbed glass and check if that prints fine. By this, we can conclude if this is a hardware or a driver issue.

Ensure you are using HP inks and cleaned the ink cartridges as shown in this document - Black or Color Ink Not Printing, Other Print Quality Issues

If the issue persists even after replacing the ink cartridges, I'm afraid this could be a hardware issue with the printer. 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!