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HP Officejet Pro 8600 Premium e-All-in-One - N911n

Print head stuck to right side and can’t excess to pull out loose cartridge. How do I get access without taking the printer apart. Is there a place that I can take to get repaired?

1 REPLY 1
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Hi @Concordsmeeze68,

 

Welcome to the HP Support Community

 

I understand you are facing a printhead issue on your HP Officejet Pro 8600 Printer. As the printhead is stuck it indicates a hardware issue.

 

I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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