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‎10-13-2024 05:05 PM

HP Recommended
Product: HP DeskJet 4158e All-in-One Printer

My 4158e is not printing in black ink. Cartridge is HP, new, and full. Cleaned the print heads and ran alignment. Alignment only printed in color and when page was scanned received message that it could not be completed. 

Category:
1 person had the same question
1 REPLY 1

‎10-26-2024 11:30 AM

HP Recommended

Same issue here! I called HP when I was under warranty and they sent me a new cartridge which worked a time or two, but I am back to it not printing in black. I do not print often, but it is always a hassle when I do bc the printer just doesn't seem to want to work 😞

 

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