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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet 5222

Why will my printer only print in blue and yellow? No Black no red/pink...?

1 REPLY 1
HP Recommended

@Tiffany79

 

Welcome to the HP support community.

 

I understand that you are getting print quality issues, I am glad to assist you.

Did you make a copy and check if that prints fine?

 

Meanwhile:-

Print a Print Quality Diagnostic report

Print a Print Quality Diagnostic report from the printer control panel, and then evaluate the results.

  1. Load the printer with plain white paper.

  2. On the printer control panel, swipe left on the display, and then touch Setup .

  3. Touch Tools.

  4. Swipe up on the display, and then touch Print Quality Report.

If that does not print fine, Clean the ink cartridges

  1. Load the printer with plain white paper.

  2. On the printer control panel, swipe left on the display, and then touch Setup .

  3. Touch Tools, and then touch Clean Cartridges.

  4. Examine the print quality on the Print Quality Diagnostic report.

  5. If the print quality is acceptable, touch No. You can stop troubleshooting.

  6. If the print quality is unacceptable, touch Yes when prompted to perform the next level of cleaning.

Refer to the HP support community for further assistance:- Click here

 

Keep me posted.

 To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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