-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Print issues

Create an account on the HP Community to personalize your profile and ask a question
01-14-2022 11:11 AM
Welcome to the HP support community.
I understand that you are getting print quality issues, I am glad to assist you.
Did you make a copy and check if that prints fine?
Meanwhile:-
Print a Print Quality Diagnostic report
Print a Print Quality Diagnostic report from the printer control panel, and then evaluate the results.
-
Load the printer with plain white paper.
-
On the printer control panel, swipe left on the display, and then touch Setup
.
-
Touch Tools.
-
Swipe up on the display, and then touch Print Quality Report.
If that does not print fine, Clean the ink cartridges
-
Load the printer with plain white paper.
-
On the printer control panel, swipe left on the display, and then touch Setup
.
-
Touch Tools, and then touch Clean Cartridges.
-
Examine the print quality on the Print Quality Diagnostic report.
-
If the print quality is acceptable, touch No. You can stop troubleshooting.
-
If the print quality is unacceptable, touch Yes when prompted to perform the next level of cleaning.
Refer to the HP support community for further assistance:- Click here
Keep me posted.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee