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‎04-15-2022 06:55 AM - last edited on ‎04-17-2022 06:29 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: iOS

Photo prints using HP Smart - Transform to adjust size of the photo causes white lines approx one inch apart across the print.  I reported this problem and after a detailed trouble shooting with HP tech. The printer was replaced under warranty.  Replacement printer had same issue.  Using pc windows 11 or iOS HP Smart had same problem.  

 

Note if original image was printed there was no white lines.

 

iOS pages had same problem of white lines after image was adjusted.

 

Used several apps which had similar results.  Found an iOS app - “Print To Size” app.  The white lines are no longer present.

 

software is the issue and is common to HP Smart app

 

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