• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Smart Tank Plus 551 Wireless All-in-One

There are areas on the page that are always not printed well (blank, white lines, etc) whenever I print. It's the same areas every time. I've been printing alignment pages and then scanning them, but it's not fixing the problem. What's the next step?

1 REPLY 1
HP Recommended

Hi @JS23456,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the print quality 

 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

 

Check ink levels and fill the tanks

  • Low ink levels can impact print quality. Refill any tanks that are low on ink.
  • HP recommends that you use genuine HP ink. HP cannot guarantee the quality or reliability of non-HP ink. If you do not use genuine HP ink and HP printheads, the steps in this document might not resolve print quality issues.
  • Note:
  • Purchase replacement cartridges and other supplies from the HP Store or local retailers.
  • On the control panel, look for CMYK and the blinking Ink icons . The Printhead icons might also blink.

Blinking ink icons on the control panel

Fill any tanks that are low on ink.

Placing the ink bottle on the spout

 

 

Click here for the remaining steps. 

 

Update the firmware. Click here

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.