Print quality alignment issue

[JS23456]

There are areas on the page that are always not printed well (blank, white lines, etc) whenever I print. It's the same areas every time. I've been printing alignment pages and then scanning them, but it's not fixing the problem. What's the next step?

[Nal_NR]

Hi @JS23456,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that you are having issues with the print quality 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

Check ink levels and fill the tanks

• Low ink levels can impact print quality. Refill any tanks that are low on ink.
• HP recommends that you use genuine HP ink. HP cannot guarantee the quality or reliability of non-HP ink. If you do not use genuine HP ink and HP printheads, the steps in this document might not resolve print quality issues.
• Note:
• Purchase replacement cartridges and other supplies from the HP Store or local retailers.
• On the control panel, look for CMYK and the blinking Ink icons . The Printhead icons might also blink.

Fill any tanks that are low on ink.

Click here for the remaining steps. 

Update the firmware. Click here

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.