Print quality is very poor

[Agarsot]

 

Hi, 

The quality of my prints is very bad.

I checked the toner level and is at 80% for all the colours. There is no dust inside the printer. But I saw some small scratches at the left side of the image-drum.

could it be the reason of the bad quality? Please check the pic above.

KR,

Alejandro

[ferRX · Accepted solution]

Hi @Agarsot 

If the Imaging Drum is damaged, you may need to replace to solve the problem.

>> HP Color Laser 178, 179 Printers - Replacing an Imaging Drum

Also you can clean Laser printer following steps from the next video:

>> https://www.youtube.com/watch?v=WUvKtOh1DSw&ab_channel=viandant5

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[Agarsot]

Thanks so much for all Information and details!