Print quality near end of cartridge ink

[atolley]

I just installed a new inkjet printer and paid for the Instant Ink plan (100 pages / mth).  A print job began to fail after about 25 pages with the printer informing me the ink cartridges were low.  Does this trigger HP to send replacement ink cartridge[s] or do I have to do something else?

[Kuroi_Kenshi · Accepted solution]

Hi @atolley,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

When you subscribe to the HP Instant Ink plan for your HP Envy 6555e All-in-One Printer, the service automatically monitors your ink levels and usage. Here is how it works and what to do if you encounter low ink warnings:

How HP Instant Ink Sending Process Works:

1. Automatic Monitoring:
   • HP Instant Ink closely monitors your ink levels via the printer’s internet connection.
2. Trigger for Replacement:
   • When the ink levels are low, HP automatically triggers a shipment of replacement ink cartridges before you run out.
3. Arrival of Cartridges:
   • Replacement cartridges usually arrive within 7–10 days. The timing ensures you receive cartridges before the current ones are completely empty.

What to Do If Ink Levels Are Low:

Check Cartridge Shipment Status:

• Sign in to your HP Instant Ink account to check the status of your upcoming cartridge shipment.
• Go to the Ink Shipment section to see if a shipment has been initiated.

I hope this helps.

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Best regards,