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DESKJET 4535
Android 9.0 Pie

The printer has been used very little and both cartridges are full. Printed pages come out washed out or even blank all the time. I have tried all printer included tools but without result. Tried to print wireless via my windows10pc and android 11 phone with same result. 

4 REPLIES 4
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@casabel

 

Welcome to the HP Support Community.

 

Does this happen while copying too?

 

Try the steps from here: https://support.hp.com/in-en/document/c04718409

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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Hi, the copy function from the scanner works perfectly. 

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Any solution to the actual problem please?

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Did you try the steps from the link given?


I am an HP Employee

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