Printe cartridges issue

[Fieataresort]

Indicator cartridges issue not detecting and saying reinstalled it again and again and i need it repair on urgent bases

[A_Gayathri]

Hi @Fieataresort ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Smart Tank 530 Wireless All-in-One Printer is continuously prompting you to reinstall the cartridges and is not detecting them correctly, it could indicate an issue with the cartridge contacts, the printer's internal sensors, or the cartridges themselves. 

Here are some steps to try

Troubleshooting Steps:

Turn off and unplug the printer to allow any residual power to dissipate. Wait for about 1-2 minutes, then turn it back on.

Check cartridge contacts:

• Open the printer and remove the ink cartridges.
• Examine the copper or gold contacts on the cartridges for any dirt, dust, or ink residue.
• Gently clean the contacts with a soft, lint-free cloth dampened with distilled water or isopropyl alcohol. Ensure they are completely dry before reinserting them.

Clean inside the cartridge slot:

• Using the same method, gently clean the contacts inside the printer where the cartridges are installed.

Reinsert the cartridges:

• Ensure the cartridges are correctly seated in their respective slots. They should click into place securely.

Update the printer firmware: Update the firmware on an HP printer

• Sometimes, firmware updates resolve detection issues. Use the HP Smart app to check for any available updates.

Reset the printer:

• Perform a hard reset by unplugging the printer from the power source while it is on. Wait 60 seconds, then plug it back in and turn it on.

Use genuine HP cartridges:

• Ensure that you're using original HP ink bottles or cartridges. Third-party or refilled cartridges can sometimes cause detection issues.

Refer to this document: HP Smart Tank 530 Wireless All-in-One series - HP Support User manual

I hope this helps. 

Take care and have a good day.

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