• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I installed an HP cartridge on my HP 5255 Officejet printer, followed instructions, but alignment paper did not print correctly.. Is there  way for me to reprint that alignmen page?

1 REPLY 1
HP Recommended

Hi @NanaMaya,

 

Welcome to the HP Support Community!

 

Yes, you can reprint the alignment page on the HP OfficeJet 5255.

Load plain, unused white paper into the input tray.

On the printer control panel, touch Setup.

Select Tools.

Select Align Printer.

The printer will print a new alignment page.

If the printer asks you to scan the alignment page, place it print-side down on the scanner glass according to the guides and follow the prompts on the printer.

 

If the newly printed alignment page itself is faded, missing colors, streaked, or otherwise distorted, let us know what it looks like, as that may indicate a print-quality issue rather than an alignment problem.

 

You may refer to the following video for assistance.

https://www.youtube.com/watch?v=gwIKqFgek1Q

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->