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‎11-04-2021 02:33 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I mistakenly purchased two 201A cartridges for my LaserJet Pro M255dw (takes 206A), and I'm outside my return window.  

 

Looks like the only physical difference is two wee plastic nubbins on the ends that don't allow the cartridge to seat in the doohickey properly. 

 

Can I cut off those offending nubbins and will the 201 cartridge work?

 

Alternatively, does anyone want to buy a yellow and/or cyan 201A  cartridge(s)?  I'll make ya a deal.

 

Grumpily,

-Joz

Category:
1 REPLY 1

‎11-07-2021 09:27 AM

HP Recommended

@Joz42

 

Welcome to the HP Support Community.

 

Unfortunately you can't do that.

 

I recommend you to contact the HP Support Team regarding a replacement or exchange.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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