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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printer Cartridge Issue

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07-23-2026 04:27 AM
Hi, I need assistance with a Regionalization Reset for my printer. One of my ink slots is stuck expecting a foreign region chip (A4LB9A), but I live in Southeast Asia and have a full set of genuine local HP 955 cartridges installed (including L0S69A). I have the HP Smart app and a PC connected to the printer ready. Please send me instructions/code to reset the supply region
07-23-2026 06:22 AM
Hi @Mellyyyyy
Please,
To complete this procedure, you must contact HP in the printer's country of origin and request regionalization for your new location.
Once completed, you will be able to print.
Best regards
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