Printer Cartridges - Moved EU to US

[SALEMPQ]

Hello,

I purchased an HP OfficeJet 6950 in EU and then moved to US.  The cartridge recommended (903) is not available in US stores.  At Staples I was told to use 902 cartridges (genuine HP) but after inserting I got the error message "The Indicated cartridges are not intended for use in this printer."  

How do I get my Printer to accept Genuine HP cartridges sold in US, and what cartridge model should I use?

Thanks,

David

[Bob_Headrick]

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a complete set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.

In the US your Officejet 6950 will use the HP 902 or 902XL cartridges:

HP OFFICEJET 6950 ALL-IN-ONE CARTRIDGE NUMBERS

 United States                      Europe, Middle East,        Latin America                   Asia Pacific

    and Canada                       and Africa  

902 and 902XL Black 902 and 902XL Cyan 902 and 902XL Magenta 902 and 902XL Yellow

903 and 903XL Black 903 and 903XL Cyan 903 and 903XL Magenta 903 and 903XL Yellow

904 and 904XL Black 904 and 904XL Cyan 904 and 904XL Magenta 904 and 904XL Yellow

905 and 905XL Black 905 and 905XL Cyan 905 and 905XL Magenta 905 and 905XL Yellow

[SALEMPQ]

thanks alot for the help.

[Bob_Headrick]

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@SALEMPQ wrote:

thanks alot for the help.

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I am glad I could help.  If you had your issue resolved please mark the response with "Accept as solution", this will help others with similar regionalinazition issues find the solution.

If you still need assistance to get the regionalization reset completed please post back here.