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‎08-09-2021 06:16 PM - edited ‎08-09-2021 09:47 PM

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Operating System: Microsoft Windows 10 (64-bit)

I live in the US and I currently received an HP Envy Inspire Inkjet printer model 7921e. This printer uses HP 303 cartridges and I was wondering if I could use the HP 64 cartridge instead of the HP 303 cartridges. It is very hard to purchase the 303 cartridges in the US.  On Ebay, I have even seen postings for OEM HP 64/303 Black Ink Cartridge - NEW SEALED!!!  Can the following cartridge be used?

 

 

 

 Screen Shot 2021-08-09 at 10.45.24 PM.png

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5 REPLIES 5

‎08-13-2021 08:35 AM

HP Recommended

@gsaxon

 

Welcome to the HP Support Community.

 

I'd be happy to assist you with your ink query.

 

Th Printer name seems to be incorrect, could you please confirm it again? Also, is the Printer enrolled in the HP Instant Ink Program?

 

Was the purchased in US and are you currently in US?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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‎08-14-2021 05:33 AM

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Thank you for your help. I received the printer HP Envy Inspire Inkjet printer model 7921e as a part of a research study to work through unboxing and setup procedures. It is a new model printer that came with the 303 ink cartridges. I am located in the US and I did not register for the HP Instant Ink program. I am finding it hard to purchase the 303 cartridges from US suppliers and I am guessing the printer might be a European model which is why the model number ends in an E. Any help would be greatly appreciated!

 

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‎08-17-2021 12:41 AM

HP Recommended

Alright. Was the printer purchased in US?


I am an HP Employee

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‎08-19-2021 07:49 PM

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Thanks. The printer was received free as an incentive for an unboxing study. Do you think it would be compatible with the HP 64 cartridge? It is extremely difficult finding the HP 303 cartridges in the US. 

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‎08-20-2021 02:29 PM

HP Recommended

I'm unable to find any information on this Printer. If it's not released, I wouldn't know. If you can find out which country this was purchased from then we would know that if the Printer needs to go through a region reset or not.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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