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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-20-2021 07:44 AM

HP Recommended
Product: Deskjet 1010

My printer has been working perfectly up until now. I go to print something highly important and the paper comes out blank. I don't think it is the cartridges at fault because there are no error messages. Print quality was good the last time i printed a few weeks ago.I have been seeking help for 3 hours but no success. Help please.

Category:
1 REPLY 1

‎04-23-2021 03:33 AM

HP Recommended

@CherylK2, Welcome to the HP Support Community!

 

If the printer was not used to print for more than 2 weeks, the ink could have dried up and needs cleaning. 

 

Perform the steps mentioned in this document - No black ink, wrong colors, other print quality issues

 

If the issue persists, replace the ink cartridges and check if that helps.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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