Printer Ink Dries Too Fast

[Charrelle]

I have an Officejet 5255 All-In-One printer that will not print because the ink dries up days after replacing all of the cartridges.  I don't know if this is a known issue or defect of this printer but now I am annoyed.  I have things I need to print and this printer does not work when I need it to.  I was going to get it replaced with an extended warranty I had but it expired just 3 months ago and now I'm stuck with a headache of a printer.  

[Anand_Andy]

Hi @Charrelle,

Welcome to the HP Support Community

I understand you are facing an Ink issue with your HP OfficeJet 5255 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

• Do the cartridges show low ink in the ink level monitor, or are they actually running out of ink as evidenced by deteriorating print quality?
• Are you using genuine HP ink cartridges? 

There are a few things to prevent excess ink usage:

• The printer should always be plugged into a live outlet.  If you use an external switch such as an outlet switch then more ink will be used at each startup.
• Do not run cleaning cycles from the computer's toolbox or the printer's front panel.  These are rarely needed (perhaps once for each half dozen cartridges) and will use ink.
• Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.  

I hope that answers your concern adequately. Let me know!

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