Printer Ink Smart Plan - when does new ink arrive?

[Bartie69]

I've recently bought an HP printer and taken out their monthly printer ink subscription. Two cartridges (one black, on colour) came with the printer and having taken out the monthly subscription I was sent two more cartridges. A while ago the black ink ran out so I replaced it with the one sent to me. The black ink in the printer is now showing as extremely low, but I'm still awaiting a replacement cartridge. Does it not get sent until the last minute?

[Echo_Lake]

@Bartie69

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

To assist you better,  we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

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