Printer Ink

[Mimi816]

All due respect, I'm not here for a social visit.  I feel that HP has been horrible...horrible...horrible.  I thought it was a good company, as I had another computer some years ago.  (That was when bots were people).  But the non-existent customer service is more than I can bear.  They basically talked me into their instant ink program against my better judgement.  After a year or so I knew it wasn't for me so I tried to cancel.  They literally refused.  No disrespect, but the agents spoke such poor English that the communication break-down was unfathomable.  I finally closed my bank account because they WOULD NOT CANCEL!   When they couldn't get the auto-payment and I told them basically it was done, they proceeded to close it, making me pay two more months.  I purchased a 4 pack of HP ink and loaded into my printer.  I feel like they have done something to keep it from printing now.  I get an error saying 'The indicated cartridges have been identified as altered or cloned.  HP + printers require the original HP cartridges.  Replace the non-original cartridges to continue printing.'   It's a lie.  I checked the number on my cartridge that I purchased off of Amazon just a month ago, and it's not one of the 'rejected' cartridges.  So,  since there is no human to talk to and no number to call to get a real person, should I take it to court?  I'm not going to pay for something that should work.  I paid for my my computer, and two years of ink - wasn't that enough?  If there is anyone out there who has an answer for me please feel free... I am at my wits end!