Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I have never had an issue printing photos on high gloss paper. I recently switched to hp brand Premium Plus SOFT-GLOSS paper and everything I print comes out with smeared ink. What is the issue here?
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Refer to specs: https://support.hp.com/in-en/document/c05039617 to know more about photo paper used meets the printer's Paper Handling.
And, also refer to the article: https://support.hp.com/in-en/product/hp-envy-5660-e-all-in-one-printer-series/6809225/document/c0380...
How to Print Photos (Mac)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
Didn't find what you were looking for?
Ask the community