Printer Printing Yellow Instead Of Black

[Ali881]

I had recently bought a hp deskjet 2330 printer and after some time it went out of black ink so i decided to refill the cartidge and when i refilled it and checked the printer it was printing Yellow instead of Black. I cleaned the printhead checked ink levels everything was fine.I had also printed some colour pictures so my colour ink levels are low but what it had to do with the black ink. I tried printing only black and it prints yellow and if i print colour document it prints in yellow red and orange tint and i dont know what to do know..

[sandytechy20]

@Ali881

Welcome to the HP support community.

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue and require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely,

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.