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Microsoft Windows 11

So since recently i've been having issues with my printer not printing color pages, and when I do a test print it doesn't show any color on the pages well. I've also went into the settings and have the printer run several printer head cleaning and it didn't fix the problem. Here I attached a sample how the print test, you will see it's missing the colors 

Scan_20230920 (2).jpg

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Hi @SilvaBlad3,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Update full-feature software: Click here

 

And if you have performed all the steps from this document and still having issues, either the cartridges are faulty or the printer needs to be checked. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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