Printer Won't Print Anything But Blank Pages (HP Envy 6000 All in One)

[osumatthew]

So, for whatever reason, my printer suddenly stopped printing anything but blank pages from my MacBook. It had worked fine up until a few weeks ago, when I noticed the problem. I've replaced the ink cartridge, uninstalled/reinstalled the printer, and I'm still having the same problem. I'd appreciate some help with this!

[Kumar0307]

@osumatthew, Welcome to the HP Support Community! I’m here to help.

I see that the printer is printing blank from the Mac. To assist you better,

• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
• Try making a standalone copy in black and color from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Perform the steps mentioned in this document - No black ink, wrong colors, other print quality issues

Check the ink levels, clean the ink cartridges up to 2 times, and print a test page to check the result.

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!