Printer Won’t Print Blue - Officejet Pro 6958

[MadinColorado]

Officejet Pro 6958 will not print the color blue. I have changed cartridges I have instant ink still no printing blue > i tried to do a test print page but I cannot find that tool. But moot point blue does not work...

[MadinColorado]

nope old cartridge did not print blue either 

[MadinColorado]

no blue shows at all

[sandytechy20]

@MadinColorado

Welcome to the HP support community.

I understand that your printer is not printing in blue, I am glad to assist you.

Did you make a copy and check if that prints fine?

Meanwhile:-

Print a Print Quality Diagnostic Page

• Load plain white paper in the input tray.
• From the printer control panel, open the Setup menu.
• Open the Reports or Tools menu.
• Touch Print Quality Report.

Clean the printhead

• From the printer control panel, open the Setup menu.
• Open the Printer Maintenance menu.
• If necessary, open the Tools menu, and then touch Clean Printhead.
• Examine the test page.
• If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[IAFRMGRL]

I HAVE CLEANED THE CARTRIDGES AND STILL NO BLUE..  ALLIGHNMET SHEET IS NOT DETECTED.

[IAFRMGRL]

I DID ALL THAT, STILL NO BLUE

[sandytechy20]

@IAFRMGRL

Welcome to the HP support community.

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

[SofiaML]

Hi community users!

The following link may be useful:

HP OfficeJet 6900 Printers - Black or Color Ink Not Printing, Other Print Quality Issues

I hope it helps.

SofiaML
HP Support Community