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inkjet 3700
macOS 11.0 Big Sur

I have tried 10 times to get the alignment correct. I go through the steps and select the appropriate values but the alignment issues persist and I can't not get it exactly aligned. Any help short of trashing the printer and buying a new one? Thank you. 

2 REPLIES 2
HP Recommended

Hi @DHS1998,

Welcome to the HP support community.

 

I understand that you are facing issues with alignment. I am glad to assist you.

 

Try the following below:

 

Perform an alignment

Align the printheads or cartridges in your printer when you replace them, to improve print quality, or to clear an alignment error.

Load plain white paper in the input tray.

Adjust the paper width guides until they rest against the edges of the paper.

Print an alignment page.

Control panel (printers with touchscreens): Open the Tools or Printer Maintenance menu, and then select the option to Align cartridges, Align printhead, or Print an Alignment Page.

HP Smart app (Windows 10, macOS, Android, iOS): In the app, click your printer, click Print Quality Tools, and then select the option to align the printheads or cartridges.

HP Printer Assistant (Windows): Click Maintain Your Printer, and then select the option to align the printheads or cartridges.

HP Utility (Mac): Click the option to align the printheads or cartridges.

If your printer has a scanner, follow the directions on the alignment page to scan it and complete the alignment.

Reset the printer

Reset the printer to recover from printer errors or failures.

If your printer has a rechargeable battery, remove it.

With the printer turned on, disconnect the power cord from the printer.

Unplug the power cord from the power source.

Wait 60 seconds.

Reconnect the power cord to a wall outlet and to the printer.

NOTE:

HP recommends plugging the printer directly into a wall outlet.

Turn on the printer to complete the reset.


Please go through this document for the remaining steps. 

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @DHS1998,

 

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Nal_NR-Moderator
I am an HP Employee

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