Printer cartridge problem

[Sk8tgirl]

Ink was looking pink and color cartridge was low (Cartridge #62) so installed a new tri color cartridge.  Aligned printheads and said it failed, cleaned printheads and had no color in the cyan or yellow boxes so did a second stage clean.  Aligned print heads again and still failed.  Cleaned again and aligned, still failed.   Unplugged and waited and plugged in and still same result.  Any suggestions before I run out and buy a new printer? 

[Nal_NR]

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