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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printer does not recognize HP cartridges

Create an account on the HP Community to personalize your profile and ask a question
05-13-2025 05:21 PM
I canceled my HP Instant Ink subscription because I had too many cartridges. The printer does not recognize the cartridge I installed, which I received from Instant Ink. It says I have to re-enroll for the printer to work. This seems a little like extortion. I have gone through menu after menu of troubleshooting. You mean I cannot use this printer unless I am enrolled in Instant Ink?
05-13-2025 05:49 PM
You will find the right answers to your problem here: https://instantink.hpconnected.com/us/en/l/v2?jumpid=va_z9xfkvt4n6
At the end you will be shown a contact option!
Kind Regards
Andr-1611
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