Printer does not work fine

[hiebur3]

Printing Quality is very bad. Printing a text some lines are only printed on the top or are completly missing. The cleaning option does not help althogh I did it 10 times. What is wrong. Can you please help me.

[Raj_05]

Hi @hiebur3,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The poor print quality you're experiencing with your HP DeskJet 2630 All-in-One Printer could be caused by one or more of the following issues.

Low or Dried-Out Ink Cartridges

• If the ink cartridges are running low or dried out, it can lead to incomplete or missing text in prints.
• Solution: Check the ink levels using the HP Smart app or your printer's software. Replace the cartridges if they are low or expired.

Clogged Printhead Nozzles

• Even after multiple cleaning cycles, stubborn clogs might not clear.
• Solution:
  • Remove the ink cartridges and use a lint-free cloth slightly dampened with distilled water to gently clean the copper contacts and nozzles on the cartridges.
  • Let them dry completely before reinserting.

Incorrect Paper Settings

• Incorrect settings might cause misalignment or partial printing.
• Solution: Make sure the paper size and type selected in the print settings match the paper you are using.

Alignment Issues

• Misaligned cartridges can result in poor print quality.
• Solution: Run the Alignment Tool:
  1. Open the HP Smart app or your printer's software.
  2. Look for "Align Printhead" or a similar option in the Maintenance or Tools section.
  3. Follow the on-screen instructions.

Outdated Printer Drivers

• Old or incompatible drivers can cause poor printing performance.
• Solution: Update the printer driver:
  • Visit the HP Support page for the DeskJet 2630.
  • Download and install the latest driver for your operating system.

[Raj_05]

Faulty Cartridges

• Sometimes, cartridges might be defective even if they are new.
• Solution: If you recently replaced the cartridges, try using a different set to rule out cartridge issues.

Note:

Print a Diagnostic Report:

• On the printer, hold the Resume/Cancel button until the printer starts printing a report.
• This report can help identify if the issue is with the printhead or cartridge.

Replace Ink Cartridges (if needed):

• Use genuine HP cartridges for the best results.

Hard Reset:

• Unplug the printer from the power source while it is turned on.
• Wait for 60 seconds, then plug it back in and power it on.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support