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‎10-25-2021 04:59 PM

HP Recommended
Product: Envy photo
Operating System: Microsoft Windows 10 (64-bit)

I used to be enrolled in HP ink program, then I canceled it. Now the printer doesn’t let me print till I enroll again. The HP app said that my cartrige is not for this program so, I bought a new cartrige but still says that I should enroll in inke program. What can I do? How can I use my printer without being enrolled in inke program?

Category:
3 REPLIES 3

‎10-28-2021 10:34 AM

HP Recommended

@Shamim21

 

Welcome to the HP Support Community.

 

Please mention your full Printer name to help you further with this.

 

Thanks 🙂


I am an HP Employee

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‎10-28-2021 03:31 PM

HP Recommended

It is a hp envy photo 7155

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‎11-07-2021 12:27 AM

HP Recommended

Let's disable web services: To remove Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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