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‎04-29-2024 02:13 PM

HP Recommended
Product: HP Officejet 6600 e-All-in-One Printer - H711a/H711g

I'm out of warranty so there's no phone number for me to call. I have installed new non HP print cartridges that have always worked fine in the past. I get an error that said "there is a problem with the printer or ink system. Turn printer off, then on. If problem persists contact HP. 0x6011bed" Can anyone help? 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-01-2024 04:29 AM

HP Recommended

Hi @Cynthalane,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you have performed all the steps from this document and if the issue still persists, I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



View solution in original post

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1 REPLY 1

‎05-01-2024 04:29 AM

HP Recommended

Hi @Cynthalane,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you have performed all the steps from this document and if the issue still persists, I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



Was this reply helpful? Yes No
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