Printer hp7

[Raid321]

My HP56A786 will only print a test page but nothing else

[Jerry_57]

Hi @Raid321,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you are experiencing issues where your HP printer only prints a test page and not any other documents can be frustrating. Here’s a step-by-step guide to troubleshoot this problem:
 

Check Printer Status:
 

• Ensure your printer is set as the default printer in your computer’s settings.
• Confirm there are no error messages or blinking lights on the printer display.

Clear Print Queue:
 

• Open the print queue on your computer and delete any stuck print jobs.
• Try printing a new document after clearing the queue.

Check Connections:
 

• Ensure that your printer is properly connected to the computer via a USB cable or network.
• If connected wirelessly, make sure the printer is connected to the same network as your computer.

Update or Reinstall Drivers:
 

• Sometimes, outdated or corrupt drivers can cause printing issues. Visit the HP Official HP® Support to download the latest drivers for your printer model.
• Uninstall the existing printer driver and reinstall the correct one.

Check Printer Settings:
 

• Open the printer settings on your computer and verify that the paper size and type settings match the paper loaded in the printer.

Perform a Printer Hard Reset:
 

• Turn off the printer, unplug it from the power source, wait for a minute, and then plug it back in and turn on the printer.
  
  
  I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Jerry_57

HP Support