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‎11-23-2022 11:58 AM

HP Recommended
Product: HP LaserJet Pro CP1025 Color Printer
Operating System: Microsoft Windows 11

My printer is having this really weird issue. Printer model is laser jet cp1025. When I turn my printer on it works fine for first two pages but then it would only print the upper 25% of my document and for the next document it would only print the other 75% of the document Sometimes it would only print black part of the document. My imaging drum is also new so it is not a imaging drum issue.

Note I am also attaching a video with test pages

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2 REPLIES 2

‎11-23-2022 09:52 PM

HP Recommended

Make sure you have the power cord of the printer plugged directly into the wall and not into any surge protector or uninterruptible power supply.

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‎11-24-2022 02:57 AM

HP Recommended

My power cord is directly plugged in wall without any surge protector or interrupted connection.

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