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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printer is rejecting cartridges, being blocked by printer fi...

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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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11-21-2022 02:36 PM - edited 11-21-2022 02:39 PM
Product: HP Office Jet Pro 8020
Ink cartridges are being reject by my HP Office Jet Pro 8020. Says the printer firmware is blocking them because of a non-HP chip. Everything was working fine, now nothing is working. Is there a way to fix this. I've spent the entire day trying to get help from HP Support. Download this - sorry download won't work. Sign up for this, sorry not working right now, try later. Oops, our error, please try again. I haven't had this printer very long, but I'm about to leave HP forever. They wouldn't even let me tag this as a cartridge problem.
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