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‎08-05-2021 08:04 AM

HP Recommended
Product: HP Envy 7134
Operating System: iOS

Hello,

 

When I print a photo from my phone out the printer is cutting off/ zooming into the photo. 

It shows the full image in print preview. 

It does this whether I use the HP app or print from my phone.

 

photo paper is size 5x7

 

I have changed the photo size to 5x7 in my phone.

 

Does anyone have any recommendations to fix this please?

Category:
1 person had the same question
1 REPLY 1

‎08-05-2021 09:19 AM

HP Recommended

@Hagrid1 

 

Welcome to the HP Community.

 

The shape of the original photo must match the shape of the paper you are using,

Else the photo will be forced into the shape of the paper. 

 

Forcing the shape of the photo to change to the shape of the paper impacts which parts of the photo are printed.

 

You can perhaps crop the photo in a way that best shows the photo on the paper you want to use.

 

Reminder to those reading:

HP Smart Mobile >> Paper Size / type must be selected / set before you open the item to be printed.

 

 

Example - HP Smart Mobile - Edit / Crop

HP_Smart_Mobile_Print_Edit_Crop_2HP_Smart_Mobile_Print_Edit_Crop_2

 

What else?

Much less control, though worth a brief mention...

Example - HP Smart Mobile - Image Print Transform (Resize)

HP_Smart_Mobile_Image_Print_Transform_4HP_Smart_Mobile_Image_Print_Transform_4

 

 

References / Resources

 

Example - Retain / Adjust Paper Size - Printer Display Panel / EWS

Retain_Printing_Preferences_4Retain_Printing_Preferences_4

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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HP ENVY Photo 7134 All-in-One Printer 

 

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Dragon-Fur

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