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‎01-10-2022 11:13 PM - last edited on ‎01-14-2022 06:30 AM by Retired

HP Recommended
Product: Dell Inspiron 15
Operating System: Microsoft Windows 11

Installation/Communication issue:  My printer window states my printer is connected.  My computer says my printer is connected but it then says it can't be found.  Both my printer and computer state that they are on the same network.  I have connected and reconnected both my wireless router and my computer, and have shut down all three devices (router, printer, and computer using the virtual agent directions in the order stated.   (rebooted all)  

 

I am at a .loss.

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