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‎10-15-2024 11:04 AM

HP Recommended
Product: HP ENVY Inspire 7220e All-in-One Printer
Operating System: Other

Dear community,

after spending two days trying to get in contact with HP support, my printer is still not giving out any blue (Cyan) color. First time the colleague tried his best and told me to contact vendor (as this issue is present since delivery of the printer). Second time support team told me that delivered printer cartriges are not intended to be used for normal printing (which i doubt) and after telling that i can't belive my ticket was closed. Up to now there is no resolution and i can't find any possibility of reopening the cases. 

Category:
1 REPLY 1

‎10-15-2024 11:17 AM

HP Recommended

Even followed the well created tutorial here : https://support.hp.com/in-en/document/c04355735 without any resolution for me.

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