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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-08-2025 01:53 PM

HP Recommended

I just replaced all cartridges with HP printer cartridges, but it isn't printing blue or black. Everything is coming out pink tones.

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1 REPLY 1

‎10-11-2025 07:18 AM

HP Recommended

Hi @Kathy0509,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP printer prints only pink tones after replacing cartridges, it usually means:

  • Cyan and Black ink are not flowing properly.
  • Printhead nozzles may be clogged or misaligned.
  • The printer might need a printhead cleaning cycle.


Recommended Steps

1. Check Cartridge Installation

  • Open the cartridge access door.
  • Ensure all cartridges are genuine HP and seated firmly.
  • Remove and reinstall Cyan and Black cartridges.


2. Run Printhead Cleaning

  • On the printer control panel or HP Smart app: 
    • Go to Settings > Printer Maintenance > Clean Printhead.
  • Print a test page after cleaning.
  • If colors are still missing, repeat cleaning up to 3 times.


3. Align Printhead

  • From the same menu, select Align Printhead.
  • This ensures proper color mixing.


4. Check Ink Levels

  • In the HP Smart app or printer display, confirm Cyan and Black levels are not empty.


5. Use HP Diagnostic Tool

Download HP App: HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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