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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printer not printing proper color

Create an account on the HP Community to personalize your profile and ask a question
08-12-2023 06:13 AM
My printer is not printing properly. When the print is come it does not have its original colors. The color shade changes to a pink type shade. There is no problem while printing Black and white prints. This problem only occurs at the time of color printing. Someone please help me, I am unable to print my documents properly.
Solved! Go to Solution.
Accepted Solutions
08-14-2023 12:29 PM
Hi @ruchit_11
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing cartridge issues with HP Printer.
To isolate the issue, I would request you to elaborate the defect you are referring to.
Meanwhile, you can perform the steps mentioned in this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee
08-14-2023 12:29 PM
Hi @ruchit_11
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing cartridge issues with HP Printer.
To isolate the issue, I would request you to elaborate the defect you are referring to.
Meanwhile, you can perform the steps mentioned in this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee
08-31-2023 10:52 AM
I just bought a new dual ink package, 64XL for my HP ENVY Photo 7155 printer. It had started printing light colors so I thought that's what was needed. I replaced the color cartrige and realigned the printheads. The red is still printing pink and the green is printing yellow. I cleaned the printheads, realigned the cartriges and printed again. Colors still off....
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