Hi, my printer is printing blank pages. I changed the black ink cartridge, but that didn't solve the issue. Originally this didn't show up, but it now tells me that there's a problem with the tri-color cartridge. It had ink on the electrical strip, so I cleaned that, but it's still giving me the tri-color cartidge error. I should note that there's also ink inside the printer, on the surface that touches the tri-color cartridge, but I don't know how to clean that becuase it moves off to the side when I turn off the machine. I don't want to clean it with water when it's on.
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