Printer printing black background - PDF file printing from Preview

[Ritherville]

Printer printing black background - PDF file printing from Preview 

Everything looks fine on Preview but when I print, printer prints a black background... waisted a lot of ink trying to fix this problem already. 

I've installed and an installed printer, checked for firmware update, changed printer quality resolution. Printed from different computers... 

Brand new printer! 

[Kumar0307]

@Ritherville, Welcome to the HP Support Community! I’m here to help.

I understand the PDF files have a black background when printed from Mac. To assist you better, is the issue limited to printing PDF files?

If yes, this could be an application-specific issue.

• Have you tried printing different types of documents like Word, Excel, or Webpages and check if the issue persists?

Let us try these steps to resolve this issue:

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

Have you tried printing the PDF file using Adobe Reader app?

You may download this app from App Store.

Also, try printing the PDF file as an image. Refer to this document. 

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!