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‎03-31-2023 05:46 PM

HP Recommended

The printer showed a message about low ink about a month ago so I purchased from Walmart a HP 902 ink cartridge last week.  The ink model is the same as I replaced except that the old one is HP 902 XL.  After I installed the new cartridge, the printer verified it is a genuine HP product, then when I tried printing a document, it printed blank papers. 

 

I tried following the instructions uninstall and reinstall the driver, restarted the laptop, turned off and on the printer, reinstalled the cartridge, it still prints blank papers.  Please help.

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