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‎04-02-2024 07:37 PM

HP Recommended
Product: HP Photosmart 6520 e-All-in-One Printer

Hi, I just replaced my ink cartridges after not using the printer for ~ 4 years and my printer would not print black ink. Although the Word document showed black ink, pages would print in medium/light blue. After trying to fiddle with it, I replaced the ink cartridges again thinking they were defective, however my printer will still not print black ink. Now the printer will not print anything on the paper and papers come out totally blank. I tried to take out the ink cartridges and clean the print heads. I ran Print Quality Diagnostics to clean printheads and Aligned Printer, however still no luck. Please help! Thank you! 

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