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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎02-08-2021 01:31 AM

HP Recommended
Product: Hp Envy Series 6500
Operating System: macOS 10.15 Catalina

Hi! I am having issues printing. When I export my graphic design file I have it set to a certain color code, but when I go to print the color is significantly darker. I have tried printing from different devices, messing with the print presets, and shaking the color cartridge. I’m at a loss here. 

Category:
1 REPLY 1

‎02-11-2021 12:26 PM

HP Recommended

@Lexcook26

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried with the different document or photos?

While you respond to that, let's try these steps: https://support.hp.com/in-en/document/c01641815 Print Quality Issues

By end of the article you will be able to fix the issue.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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