• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎09-08-2026 10:33 AM

HP Recommended
Product: HP OfficeJet Pro 8122e All-in-One Printer

My printer  is only printing out blank pages, it hasn’t been used in a month but the ink is full. I’ve tried to run diagnostics checks but nothing else is working I’m not sure what to do. 

Category:
Reply
1 REPLY 1

‎09-08-2026 11:08 AM

HP Recommended

Since it wasn’t used for a month, the printhead/nozzles may be clogged even though the cartridges show full. Try running the printer’s Printhead/Print Quality cleaning cycle, then print a Print Quality Diagnostic Page. You may need to run the cleaning cycle a couple of times, with a short wait between each.

Also remove and reseat the cartridges and make sure any protective tape/seal was removed. If the printer’s own diagnostic page is completely blank after cleaning, the issue is likely with ink delivery or the printhead rather than the computer or print driver.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->