Printer prints test sheet, will not print anything else, just rolls out blank page by txfishbutt in

[txfishbutt]

Printer prints test sheet, will not print anything else, just rolls out blank page

by txfishbutt in Printer Ink Cartridges & Print Quality

[Max3Aj]

@txfishbutt, Welcome to the HP Support Community – it’s great to have you here!

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.

I understand your HP DeskJet Plus 4152 prints a test page but rolls out blank sheets when printing other documents. Let's walk through some steps to resolve this:

Check Ink Levels

Make sure both the black and tri-color cartridges have sufficient ink.

• Open the HP Smart app or printer software on your PC.
• Go to Printer Status > Estimated Ink Levels.

If ink is low or empty, replace the cartridges.
 

Run Printhead Cleaning

Sometimes clogged nozzles cause blank pages.

• On the printer control panel, press Setup (gear icon).
• Navigate to Maintenance > Clean Printhead.
• Follow the on-screen instructions.

You can also do this via the HP Smart app under Tools.

Use Genuine HP Cartridges

Non-HP or refilled cartridges may cause printing issues. Ensure you're using genuine HP 67 or 67XL cartridges.

• Check cartridge compatibility here - HP anti-counterfeit | HP® Official Site

Which cartridges work with my HP printer? | HP® Support

Reinstall Printer Drivers

Corrupt drivers can cause blank prints.

• Uninstall the printer from Control Panel > Devices and Printers.
• Download and reinstall the full driver/software package from HP: Official HP® Support

Try a Different Document or App

Sometimes the issue is with the file or app you're printing from.

• Try printing a simple Notepad document.
• If it prints fine, the issue may be with the original file or app.

Perform a Power Reset

• With the printer on, unplug the power cord from the back.
• Wait 60 seconds.
• Plug it back in and turn it on.

If the issue persists after these steps, try printing a diagnostic page:

• Press and hold the Information and Cancel buttons together.
• This will print a Printer Status Report.

You may refer to this document - HP printer prints blank pages | HP® Support
 

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

Cheers,

Max3Aj

HP Support