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‎10-01-2021 02:22 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

My old printer has started "preparing printer" after every page or two. This slows printing but also eats up my ink. Admittedly I'm using third party ink cartridges, but I have not had problems with this ink before. A reboot didn't help. Is there something I can do to stop this problem?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-04-2021 10:34 AM

HP Recommended

@juzekcello

 

Welcome to the HP Support Community. 

 

Try connecting the Printer to a different wall outlet directly.

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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3 REPLIES 3

‎10-04-2021 10:34 AM

HP Recommended

@juzekcello

 

Welcome to the HP Support Community. 

 

Try connecting the Printer to a different wall outlet directly.

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-22-2021 05:02 PM

HP Recommended

Plugging in the computer directly to a different wall plug did not help, but the firmware update, using your link, did seem to solve the problem. Thanks!

Was this reply helpful? Yes No

‎10-27-2021 08:03 AM

HP Recommended

 

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day and stay safe!:)


I am an HP Employee

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