Printer region change request

[taylorsam19]

I am using a US printer but currently temporarily in the UK, please can I be sent a code to change the region to allow this, many thanks

[Kuroi_Kenshi]

Hi @taylorsam19,

Welcome to the HP Support Community!  

  

Please note that if the printer's region is reset from the US to the UK, the printer will remain configured for the UK region after the reset. If you later return to the US and want to use it there again, another region reset will be required to change it back to the US.

Also, please be aware that the printer has a maximum of three region-reset attempts. Each reset counts toward this limit, regardless of whether you are changing from US → UK or UK → US.

Since you are only temporarily in the UK, I recommend considering this carefully before proceeding with the region reset.

  

The reset instructions are specific for your printer, and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions. Follow the reset instructions to perform a full reset and re-initialize the printer.  

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

To perform a printer region reset, you need to meet the following conditions: 

 

1. You need to have the printer's full-feature software installed on your computer. 

2. You only need the cartridges purchased from the new region/country to which you want to reset it. 

3. Make sure the HP Smart app is installed too. 

4. The old cartridges will stop working once the reset is successful, so ensure you deplete the ink before switching to the new region using this reset.

Take care and have an amazing day ahead! 🚀

Kuroi_Kenshi

Best regards,