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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Sivaaap
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Message 1 of 2
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Printer returns blank paper

HP Recommended
HpEnvy 4601
Microsoft Windows 10 (64-bit)

Copy or print always returns blank paper. Tried with one cartridge at a time still the same. Ink levels show ok, black is very low though. Trying to print Quality report or status report or alignment report, copy, its always blank paper.

 

Haven't used this printer for quite a long time because it was never working to begin with.

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Sivaaap

 

Welcome to HP Support Community


I understand your concerns. I suggest you replace the black cartridges and then clean the printhead

 

Let me know if that works


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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