Printer saying ink cartridge is full but is printing streaky

[Harlem_Indigo]

Using a MacBook with Mac OS Sonoma My HP printer is saying i have ink in my cartridges, but when I print it comes out streaky. Nothing is legible because it loos streaked through. Purchased Printer in May 2024. Haven't even used it 10 times yet.

[A_Gayathri · Accepted solution]

Hi @Harlem_Indigo,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing a streaky printing, even with full ink cartridges, can be caused by a few issues. 

Here’s a step-by-step guide to troubleshoot and hopefully resolve the problem:

Check Ink Cartridges:

• Ensure that the ink cartridges are installed correctly and securely. Remove and reinstall them if necessary.

Print Head Alignment:

• On your Mac, open the HP Smart app or HP Utility.
• Go to the printer settings or maintenance options.
• Look for a "Print Head Alignment" or similar option and follow the on-screen instructions to align the print head.

Clean Print Heads:

• In the HP Smart app or HP Utility, look for an option to clean the print heads.
• Run the cleaning cycle. It may take a few minutes and use a bit of ink, but it can help clear up streaks and improve print quality.

Print Quality Diagnostic:

• Print a diagnostic page or a test page from the printer settings. This can help identify if the issue is with the print head or the cartridges.

Check for Firmware Updates: Update the firmware on an HP printer

• Ensure your printer’s firmware is up to date. Firmware updates can fix bugs and improve performance. You can usually check for updates through the HP Smart app or the printer’s control panel.

Use the Right Paper:

• Make sure you are using the appropriate type of paper for your print jobs. Using paper not suited for your printer can cause print quality issues.

Inspect Cartridges for Leaks or Damage:

• Check the cartridges for any signs of leakage or damage. If you suspect any issues, replace the cartridges with new ones.

Check Printer Settings:

• Ensure that your print settings are configured for the best quality. Sometimes, settings like "Draft" mode can cause lower print quality.

Refer to this document: HP ENVY Inspire 7220e All-in-One Printer User manual 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[Harlem_Indigo]

Printer still printing streaky when using black ink. Tried the suggested methods, and the pages are still coming out streaky weeks later. Printer purchased in May 2024 not even 6 months yet. Maybe used at MOST 10 times.